Support Service Providers (NCI-licensed)
Support Service Providers (SSP) are third-party organizations licensed by the NCI to provide high quality, hands-on comprehensive technical and end-user support in areas such as software installation, enhancement and customization, documentation, end-user training, and help-desk support under fee-for-services agreements with the contracting organizations.
Steps to engaging with an SSP to help install, customize, or use caBIG« applications:
- Review the caBIG« capabilities or specific applications to determine what applications or resources are of interest.
- Review A Quick Glance: caBIG« Support Service Providers Tools and Services or visit the SSP page to quickly see which caBIG« applications and services are supported by each SSP.
- Identify one or more SSPs who might be able to help and access links for each SSP on the Support Service Providers page to go to their website.
- Contact the SSP directly and negotiate a contract with them to address your needs.